Scam Of The Week: Tech Support Claims Your Hard Disk Will Be Deleted Warn your employees, friends and family…

Symantec warns that tech support scams are getting more sophisticated by the month: “These scams remain one of the major and evolving forces in the computer security landscape. Between January 1 and April 30 this year, the Internet Crime  Complaint Center (IC3) received 3,668 complaints related to tech support scams, which amounted to adjusted losses of almost US$2.27m.”

So, what is this new scam?

A warning that a victim’s hard drive will be wiped of all data… unless, of course, they call the fake customer support number. This scam kicks off when a user visits a compromised website. Immediately, it tries to scare the victim with an unusual tactic, Symantec explains:

“The web page displays a fake ‘hard drive delete timer’ that warns the user that their hard drive will be deleted within five minutes. A warning audio tone is also played in the background, which again warns the user that their system is infected.”

The scam also displays a pop-up alert in the browser that the user’s computer has been infected by a virus and that they must call a support number to resolve the issue.”

I suggest you send this to your employees, friends and family. Feel free to copy/paste/edit:

“Bad guys are coming up with new ways to scam you out of your money all the time. Their latest trick is a Tech Support scam that puts a big warning screen on your computer, claiming that if you do not call the support number, your whole hard disk will be deleted in 5 minutes.

There are variations of this scam, that claim they are your Internet Service Provider, or claim to be Microsoft and you need an urgent update you need to call in for, or they show you a blue screen that claims your computer needs to be repaired. There is always a number to call, and these scammers will try to put hundreds of dollars on your credit card.

Don’t fall for it! If you see error messages on the screen, follow policy and contact the person in your organization responsible for IT problems. If you see this on a computer at the house, ignore these messages and do not call the fake tech support number!”

From January 1 2016 through October, Symantec’s IPS blocked more than 157 million tech support scams. Their figures also showed that the countries targeted the most by tech support scams were the US, UK and Canada.

Think Before You Call with this resent scam! To sign up for Security Awareness Training and information go to

Scam Of The Week: Insidious New IRS Social Engineering Attack

“There is an insidious new IRS scam doing the rounds. They send you a phony IRS CP 2000 form and claim the income reported on your tax return does not match the income reported by your employer. This is meant to get you worried. To confuse you further, the bad guys claim this has something to do with the Affordable Care Act.

You might receive emails with attached phony forms, text messages and even live calls to your phone about this! You need to know that the IRS will never initiate contact with you to collect overdue taxes by an email, text message or phone call.

If you get any emails, text messages, old-time snail mail or even live calls about this, do not respond and/or hang up the phone. If you receive a “CP 2000” form in the mail and doubt this is legit, you can always call the IRS at 1-800-366-4484 to confirm it is a scam.”

October Cyber Security Awareness Month!

Today’s threats are more sophisticated then ever before.  All types of organizations and information are being targeted.  Attackers exploit vulnerabilities in software and use malware to further their attack objectives.

Cybercrime is big business, by many estimates, cybercrime is now a US$1 trillion dollar industry. Every organization with digital asset is vulnerable to attack, and the growing sophistication of cybercriminals and their evolving tactics only increases the change of a security breach involving the theft of sensitive data.

This entire month I will be posting current threats that could possibly impact your business, family and lively hood.  And here is your first head’s up:

A new Ransomware that pretends to be from a fake organization called the Central Security Treatment Organization has been discovered.

When the Central Security Treatment Organization, or Cry, Ransomware infects a computer it will encrypt a victim’s files and then append the .cry extension to encrypted files. It will then demand approximately 1.1 bitcoins, or $625 USD, in order to get the decryption key.

Think Before You Click!

If your considering Security Awareness Training contact me via email @ 


Welcome to Cloud Plus Services

Hello my name is Tina Louise Penn, CEO of Cloud Plus Services established in 2005. I opened my  consulting business providing state of the art technology by assisting small and mid-size business to migrate to the cloud in healthcare, legal,financial,construction, manufacturing and high-tech.

From assessment, planning and implementation we are committed that our clients discover newly that their business will expand in ways they never experience before and get excited as they were the first day they opened their business.

I am an advocate of educating my clients and audience in security training, effective and productive environments that will increase their revenue.  It is my desire that you find my posts insightful , I look forward to getting to know you and your needs as you powerfully grow your business and obtain new insights for your personal use in the world of technology.